F.A.Q.
Frequently asked questions:
Which is the most efficient way to find a product?
The easiest way is to search in the category-list on the left side of your screen. Hopefully the system is logical enough. In case you are looking for an exact product you should use the search tool. With the help of this you can shorten the list of your possibilites so you can find the product faster.
You can search for products, read product specifications without logging in or registrating. However to submit your order registration is required. The registration is only possible for our retailer partners at our warehouse in Csepel (Budapest, Hungary). You can have different/multiply delivery and billing adresses which you can adjust during the order procedure.
Easy steps to order:
Log in – Put the product into your basket – Check your basket – Choose delivery and billing adress – Submit order
After your order you will recieve a confirmation via e-mail where you can check your order and other informations again.
The net list price is our current distribution price without any discounts. For that adds the VAT and this the amount you have to pay without any discounts. In case you are one of our contracted partners and you have any general discount four our products you can see your (lower) price in the net net unit price column right next to the net list price column. The VAT adds here the same way as discussed before. (VAT is only for hungarian customers.)
How long can I modify my order?
As long as we don’t close your package you can modify it but please help us by alerting us as soon as possible. For simply modifications you don’t have to delete your order, you should just contact us on phone or via email.